plusjili Privacy Policy

Introduction

plusjili ("plusjili," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and users of the plusjili platform located at https://plusjili.club (the "Platform"). This Privacy Policy explains how we collect, use, store, share, and protect your personal information in connection with your use of our services.

This Privacy Policy is prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC). By registering an account or using the plusjili Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with our Terms and Conditions, which are incorporated herein by reference. Capitalized terms not defined in this Policy have the meanings given to them in the Terms and Conditions.

Data We Collect

plusjili collects the following categories of personal data from players and users of the Platform:

plusjili does not collect sensitive personal information beyond what is strictly necessary for identity verification and regulatory compliance purposes.

How We Collect Your Data

plusjili collects personal data through the following means:

• Direct Collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Collection: Technical and usage data collected automatically when you access and use the Platform, including through cookies, web beacons, and server logs.
• Third-Party Sources: Identity verification data from KYC service providers, fraud prevention partners, and payment processors (GCash, PayMaya, BPI, BDO, Metrobank) in connection with transaction processing and verification.
• Publicly Available Sources: Information from public registries or databases where necessary for compliance with anti-money laundering (AML) obligations.

How We Use Your Data

plusjili processes your personal data for the following purposes:

• Account Management: To create, maintain, and manage your plusjili player account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide access to our games, process deposits and withdrawals, and deliver the full range of plusjili services to Filipino players across Manila, Cebu, Davao, Quezon City, and beyond.
• Regulatory Compliance: To comply with our obligations under the PAGCOR-regulated framework, the Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012, including KYC verification and transaction monitoring.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform.
• Responsible Gaming: To monitor gaming activity and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Communications: To send you transactional notifications, account alerts, and — where you have opted in — promotional communications about plusjili offers and new games.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the plusjili Platform.

plusjili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

Legal Basis for Processing

plusjili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you (the Terms and Conditions), including account management, payment processing, and service delivery.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AMLA obligations, and NPC directives.
• Legitimate Interests: Processing is necessary for our legitimate interests in operating a secure, fair, and commercially viable gaming platform, including fraud prevention, security monitoring, and service improvement — provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as sending promotional communications or using non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Data Sharing & Disclosure

plusjili does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the stated purposes:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay, for the purpose of processing deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services used to confirm your identity and age in compliance with regulatory requirements.
• Fraud Prevention & AML Partners: Service providers that assist plusjili in detecting and preventing fraudulent activity and money laundering.
• Game Software Providers: Licensed game developers and providers whose games are available on the plusjili Platform, to the extent necessary for game operation and fairness auditing.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where required by law or regulatory obligation.
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements.

All third-party service providers who process personal data on behalf of plusjili are bound by contractual data protection obligations consistent with the Data Privacy Act of 2012.

Data Retention

plusjili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in compliance with AMLA record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Identity verification documents are retained for five (5) years following account closure or the last transaction, whichever is later.
• Support Communications: Customer support records are retained for three (3) years from the date of the interaction.
• Marketing Data: Where you have consented to receive marketing communications, your contact details are retained until you withdraw consent or unsubscribe.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our data disposal procedures.

Data Security

plusjili implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• AES-256 encryption for data at rest and TLS 1.3 encryption for data in transit.
• Multi-factor authentication (MFA) for account access and administrative systems.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent cybersecurity specialists.
• Role-based access controls ensuring that only authorized plusjili personnel can access personal data on a need-to-know basis.
• 24/7 security monitoring and intrusion detection systems.
• Secure data centers with physical access controls and environmental safeguards.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, plusjili will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.

Cookies & Tracking Technologies

plusjili uses cookies and similar tracking technologies to enhance your experience on the Platform. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, authentication, and security. These cannot be disabled.
• Performance & Analytics Cookies: Used to collect anonymized data about how players use the Platform, helping us identify areas for improvement. These are only set with your consent.
• Functional Cookies: Used to remember your preferences, such as language settings and game display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content about plusjili games and offers. These are only set with your explicit consent and can be withdrawn at any time.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform.

Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by plusjili:

• Right to Be Informed: The right to be informed about how your personal data is collected, used, and processed — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data we hold about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most account information directly through your plusjili account dashboard.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) days.

Minors & Age Restriction

The plusjili Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. This is the minimum legal age for casino-style gambling in the Philippines, and plusjili enforces this requirement rigorously.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected].

International Data Transfers

In certain circumstances, your personal data may be transferred to and processed in countries outside the Philippines — for example, where our technology infrastructure providers or game software partners operate internationally. Where such transfers occur, plusjili ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under the Data Privacy Act of 2012.
• Transfers only to countries or organizations that have been assessed as providing an adequate level of data protection.
• Obtaining your explicit consent where required by applicable law.

Changes to This Privacy Policy

plusjili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. Material changes will be communicated to registered players via email or prominent notice on the Platform at least seven (7) days before taking effect.

The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. Your continued use of the Platform following the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how plusjili protects your data.

Contact & Data Protection Officer

plusjili has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our DPO:

Data Protection Officer — plusjili
Email: [email protected]
Subject line: Data Privacy Request

Our support team is available 24/7 via live chat on the Platform for general inquiries. For formal data rights requests, please contact us by email to ensure your request is properly documented and processed within the required timeframe.

If you are not satisfied with our response to your data rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.