Safe Play First

Responsible Gaming at plusjili

At plusjili, we believe that gaming should always be fun, safe, and within your control. We're committed to giving every Filipino player the tools and knowledge to play responsibly — because your well-being matters more than any jackpot.

21+
Minimum Age
Strictly Enforced
Play Safe

Your Safety Controls at plusjili

plusjili provides a full suite of responsible gaming tools so you stay in control of your play. These features are available to all registered Filipino players — free of charge, anytime.

Deposit Limits

Set daily, weekly, or monthly deposit caps directly from your plusjili account dashboard. Once a limit is set, it takes effect immediately. Increases require a 24-hour cooling-off period — decreases apply right away.

Loss Limits

Define the maximum amount you're comfortable losing within a set period. When your loss limit is reached, plusjili will automatically pause your gaming session for the remainder of that period.

Session Time Limits

Set a maximum session duration and receive automatic reminders when you're approaching your limit. It's easy to lose track of time when you're having fun — this tool keeps you grounded.

Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you won't be able to log in or place bets. It's a great way to reset without committing to full self-exclusion.

Self-Exclusion

If you feel your gambling is becoming a problem, you can request a temporary or permanent self-exclusion. Once activated, your account is locked and cannot be reopened during the exclusion period — no exceptions.

Reality Checks

Enable periodic pop-up notifications that show your session duration, total bets placed, and net gaming result. These reality checks help you make informed decisions about whether to continue playing.

Strictly 21 and Above

Under Philippine law and PAGCOR regulations, online casino gaming is strictly reserved for individuals who are 21 years of age or older. This is not just a rule — it's a legal requirement that plusjili enforces rigorously for every single player on our platform.

When you register at plusjili, you are required to confirm that you are at least 21 years old. Before your first withdrawal, our KYC (Know Your Customer) team will verify your age using a valid Philippine government-issued ID — such as your SSS card, PhilHealth ID, UMID, passport, or driver's license.

Any account found to belong to a person under 21 will be immediately suspended, all balances forfeited, and the matter reported to the appropriate authorities. If you suspect a minor is using the plusjili platform, please contact us immediately at [email protected].

Reminder to parents and guardians: Please ensure that minors in your household do not have access to your plusjili account credentials or your GCash / PayMaya accounts linked to plusjili.
Age Verification Process
1

Registration Declaration

During sign-up, you confirm that you are 21 years of age or older. Providing false information is a violation of our Terms and Conditions.

2

KYC Document Submission

Before your first withdrawal, submit a valid Philippine government-issued ID. Accepted IDs include SSS, PhilHealth, UMID, passport, and driver's license.

3

Verification Review

Our KYC team reviews your documents within 24 hours. If your age cannot be confirmed, your account will be restricted pending further verification.

4

Ongoing Monitoring

plusjili continuously monitors accounts for signs of underage access and reserves the right to request additional verification at any time.

Warning Signs of Problem Gambling

Gaming is meant to be entertainment — not a source of stress or financial hardship. Here are some warning signs that gambling may be becoming a problem for you or someone you care about.

Chasing Losses: Continuing to play in an attempt to win back money you've already lost, often leading to even bigger losses.

Gambling Beyond Your Means: Spending money on gaming that was intended for rent, bills, groceries, or other essential needs.

Inability to Stop: Feeling unable to stop playing even when you want to, or feeling restless and irritable when not gambling.

Hiding Your Gambling: Lying to family members, friends, or colleagues about how much time or money you spend on gaming.

Neglecting Responsibilities: Missing work, school, or family obligations because of gambling activity.

Borrowing to Gamble: Taking out loans, borrowing from friends or family, or using credit to fund your gaming sessions.

Quick Self-Check

Answer these questions honestly. If you answer "Yes" to two or more, we strongly encourage you to use our responsible gaming tools or seek support.

1. Have you ever spent more money on gaming than you planned?
2. Have you ever gambled to escape stress, anxiety, or personal problems?
3. Have you tried to cut back on gambling but found it difficult?
4. Has gambling ever caused conflict with your family or friends?
5. Have you ever borrowed money or sold belongings to fund gambling?
If you answered "Yes" to two or more questions, please consider activating self-exclusion or contacting our support team at [email protected].

How to Self-Exclude on plusjili

Self-exclusion is a powerful tool that lets you take a break from gaming for a defined period — or permanently. At plusjili, we make the process straightforward and judgment-free. Your decision to self-exclude is respected and enforced without question.

Step 1: Log In

Log in to your plusjili account and navigate to Account Settings > Responsible Gaming.

Step 2: Choose Duration

Select your preferred exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent exclusion.

Step 3: Confirm

Confirm your request. Your account will be locked immediately. You will receive a confirmation email.

Need Help?

If you need assistance activating self-exclusion, contact our 24/7 support team at [email protected].

Important Notes on Self-Exclusion
  • Self-exclusion cannot be reversed before the chosen period expires — this is intentional and for your protection.
  • During self-exclusion, you will not receive any promotional emails or bonus offers from plusjili.
  • Any remaining balance in your account at the time of self-exclusion will be held securely and returned to you upon verified request after the exclusion period ends.
  • Permanent self-exclusion is irreversible. Your account will be closed and you will not be permitted to re-register on the plusjili platform.

You Are Not Alone

If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. plusjili encourages all players to reach out — seeking help is a sign of strength, not weakness.

PAGCOR Responsible Gaming

The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming program for all licensed operators. Players can contact PAGCOR directly for guidance on problem gambling resources and self-exclusion registries under the PAGCOR-regulated framework.

National Center for Mental Health

The NCMH provides mental health support services across the Philippines, including counseling for behavioral addictions. Filipino players in Manila and nearby areas can access in-person and hotline support services.

plusjili Support Team

Our dedicated responsible gaming support team is available 24/7 via live chat and email. We can help you activate any of our player protection tools, process self-exclusion requests, or simply talk through your concerns without judgment.

Remember: Gambling should always be a form of entertainment — never a way to make money or solve financial problems. Set your limits, play within your means, and enjoy the game responsibly. 21+ only.

Enjoy plusjili Responsibly

plusjili is here to give Filipino players the best online gaming experience — slots, bingo, live casino, and more — all in a safe, fair, and responsible environment. Set your limits, know your boundaries, and play for fun.

21+ Only. Gambling can be addictive. Please play responsibly. PAGCOR-regulated framework.